Frequently Asked Questions
Everything you need to know about shopping with Red Apple.
How do I determine my size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific fabric composition for stretch.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Do you ship internationally?
Yes, Red Apple ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I care for my Red Apple garments?
To maintain the quality of your clothing, we recommend following the care label instructions. Most of our items prefer a cold wash and air drying to prevent shrinkage and preserve color.
Can I change or cancel my order after it has been placed?
Since we aim to process orders as quickly as possible, you have a 60-minute window after placement to modify or cancel your order via your account dashboard.